SAP Basis SLA
In the small and medium-sized enterprises sector, with the implementation of SAP R/3, overhead costs of system maintenance relative to total costs are disproportionately high. Few such businesses can afford to employ technically skilled staff to focus on SAP system maintenance for a few days a month and then be on standby to quickly react to failures, including those that occur out of business hours.
Our service centre is available 24/7. For a reasonable fee, we will guarantee a smooth operation of your systems and will carry out planned maintenance out of hours. This ensures that the downtime does not disrupt normal business operations, avoiding financial losses.
Our company offers a guaranteed response time, fast and competent problem solving, and reasonable pricing.